Welcome to the netcomcellular.com website (the “Site”. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

1. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

2. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

3. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

4. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.

5. You can visit the Site and browse without having to provide personal details.

6. Data that we collect

6.1. We may collect various pieces of information if you seek to place an order for a product with us on the Site.
6.2. Identity and contact data, such as your name, date of birth or incorporation, company name, address, email address, phone number and other business-related information (e.g. company registration number, business licence, tax information, shareholder and director information, etc.);
6.3. Account data, such as bank account details, bank statements, credit card details and payment details (such account data may also be collected directly by our affiliates and/or third party payment service providers);
6.4. Transaction data, such as details about orders and payments, and other details of products and Services related to you;
6.5. Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Site;
6.6. Usage data, such as information on how you use the Site, products and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics;

7. We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request in the following ways:

7.1. Processing your orders for products:
7.1.1. Process orders you submit through the Site;
7.1.2. Deliver the products you have purchased through the Site for which we may pass your personal information on to a third party (e.g. our logistics partner) in order to make delivery of the product to you;
7.1.3. Update you on the delivery of the products;
7.1.4. Provide customer support for your orders;
7.1.5. Verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) in relation to payments related to you and/or services used by you. In order to verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers;
7.2. Providing services
7.2.1. Facilitate your use of the services or access to the Site;
7.2.2. Respond to your queries, feedback, claims or disputes, whether directly or through our third party service providers; and
7.3. Marketing and advertising:
7.3.1. Provide you with information we think you may find useful or which you have requested from us (provided you have opted to receive such information);
7.3.2. Send you marketing or promotional information about \ products and services on the Site from time to time (provided you have opted to receive such information); and
7.3.3. Help us conduct marketing and advertising;
7.4. Legal and operational purposes:
7.4.1. Ascertain your identity in connection with fraud detection purposes;
7.4.2. Compare information, and verify with third parties in order to ensure that the information is accurate;
7.4.3. Process any complaints, feedback, enforcement action you may have lodged with us;
7.4.4. Produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
7.4.5. Store, host, back up your personal data;
7.4.6. Prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy, fraud, unlawful activity, omission or misconduct, whether relating to your use of Site or any other matter arising from your relationship with us;
7.4.7. Perform due diligence checks;
7.4.8. Comply with legal and regulatory requirements (including, where applicable, the display of your name, contact details and company details), including any law enforcement requests, in connection with any legal proceedings, or otherwise deemed necessary by us; and
7.4.9. Where necessary to prevent a threat to life, health or safety.
7.5. Analytics, research, business and development:
7.5.1. Understand your user experience on the Site;
7.5.2. Improve the layout or content of the pages of the Site and customize them for users;
7.5.3. Identify visitors on the Site;
7.5.4. Conduct surveys, including carrying out research on our users’ demographics and behavior;
7.5.5. Derive further attributes relating to you based on personal data provided by you (whether to us or third parties), in order to provide you with more targeted and/or relevant information;
7.5.6. Conduct data analysis, testing and research, monitoring and analyzing usage and activity trends;
7.5.7. Further develop our products and services; and
7.6. Other
7.6.1. Any other purpose to which your consent has been obtained; and
7.6.2. Conduct automated decision-making processes in accordance with any of the above purposes.